Introduction The line between an incident and a service request is often quite blurry and causes even the hardcore ITIL geeks among us to explosively disagree. As
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Organisations today need the right IT Service Management (ITSM) and Help Desk to keep the business running like clockwork. easysm is a cutting-edge, scalable solution that takes your ITSM capabilities to new heights, with flexible options for scalability and integration with enterprise resources.
